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Registration Broken

Posted: Mon Mar 04, 2024 12:30 pm
by bwlove
I just launched Book and DVD pedia under the current Sonoma, and they've both lost registration privileges.

They were working before, and re-submitting my keys does not work.

Am I safe to assume the registration server fell down?

Re: Registration Broken

Posted: Mon Mar 04, 2024 10:14 pm
by FineWine
Welcome to these forums.

May I suggest you have a read of this topic: Pedia Maintenance Practices and then re-enter your registration details.

Re: Registration Broken

Posted: Tue Mar 05, 2024 11:00 am
by bwlove
Solution:

Open 'pedia app
Note no longer registered
Menu > Register [APP}
Instead of entering new key, click on purchase, complete Free purchase.
Solved

Re: Registration Broken

Posted: Tue Mar 05, 2024 10:40 pm
by FineWine
Happy you solved the problem.

Must keep your post in mind for others :D
Cheers 🍷

Re: Registration Broken

Posted: Fri Mar 15, 2024 7:30 pm
by Waldbaer
I just had the same problem with CDpedia. Thanks for posting the solution!

Re: Registration Broken

Posted: Wed Apr 03, 2024 7:14 pm
by InfoAtPereys
Please help! I purchased and have been using Bookpedia since 2016 and today I'm unable to use it because of a problem with the registration.

My Serial Number is not accepted and I'm unable to purchase Bookpedia, as suggested in your answer. I get the following when I click on Purchase:
The programs are currently no longer for sale. Stay tuned for a future comeback.

I've emailed support but haven't received any answer or even an acknowledgment of my email.

Your help is much appreciated.

Re: Registration Broken

Posted: Wed Apr 03, 2024 8:46 pm
by FineWine
All the Pedia’s have just been updated to version 7 beta 306 pls carry out the update and then try registering again.

Re: Registration Broken

Posted: Wed Apr 03, 2024 11:50 pm
by InfoAtPereys
Thank you so so so much!

It worked straight away, I didn't even need to register again. I can't thank you enough.