Bruji

Hi

Just recently, I am finding that when I open either pedias, the full list of folders that I have created is not showing. I have to wait for moments before some of them appear. I have tried rebooting both apps as well as MacBook Pro with Catalina. Not sure if this ties in with recent update to Catalina. Would not be surprised since I have had MANY glitches with Catalina.

You are correct that Catalina has caused all sorts of grief for various App's and their originators.

You could try the following:

1 - When I am updating App's to a new WHOLE number version or upgrading to a new OS version, or I know that there has been a major rewrite of the App such as with the case of all the pedia's and especially as Conor has rewritten them solely for 64bit technology, I do a complete uninstall of the old version prior to update. I achieve this by using a FREE program called AppCleaner which you can download from here. On using this App place a check mark IN ALL the boxes EXCEPT: ~/Library/Application Support/*****pedia , which is the second line down from the top. This is where your data base is located. Ensure that is NOT ticked. You will loose your Preference settings though but they only take a couple of minutes to redo. ONLY DOWNLOAD THE VERSION FOR YOUR macOS

2 - There is also one other thing you can do and that is to use, what I call a "Grease & Oil Change" maintenance program called Onyx. This is a FREE program that is a multifunction utility that you can use to verify the structure of the system files, to run miscellaneous maintenance and cleaning tasks, to configure parameters in the Finder, Dock, Safari, and some of Apple's applications, to delete caches, to remove certain problematic folders and files, to rebuild various databases and indexes, and more. I always use it prior and post system OS updates and about once a month. Also especially in this case concerning the new macOS 10.15.* Catalina which has dropped support for ALL 32 bit App's.

This program is available here: Titanium Software - Onyx. ONLY DOWNLOAD THE VERSION FOR YOUR macOS

3 - Also there are some hidden menu tasks that you can perform: 'hold down the option key and click on the main Help menu in each program once and select - each in turn: 'Verify Database', 'Remove Orphaned Covers' and 'Clean Duplicates in Fields' these may not solve your problems but it wont hurt either.

4 - And finally if your particular pedia is actually crashing do check for the Crash Logs. You can find the relevant logs in your Home folder under: ~/Library/Logs/DiagnosticReports/

Send them to Bruji Support: support@bruji.com

AND of course always carry out a general machine BACKUP first. Remember that all the pedia's also have the ability to create individual data base backups: File > Export Collection > Backup > Location of your choice

Hope you find these Tips & Hints helpful

Thanks, I'll try that with a clear head.

I do have App Cleaner and I do have Onyx.

Wish I had never installed Catalina. I have spent hours on the phone with Apple with several unsolved problems yet to go!!!

Hi again

Yes just tried step "3" and it did the trick. So useful to know Option + Help gives such choices. It was when I selected "validate links on file" that suddenly the whole list of folders appeared immediately. Just to be sure I shut down each "pedia" having gone through the whole option/ help list and they opened up perfectly.

Thank you so much.

BTW I have just downloaded Onyx for Cataline and going to have a bit of a spring-clean.

I'm happy things are all sorted with the pedia's. Glad to be of help.

Yes Catalina has been a bit of aggravation.

Just bought a new iPad mini gen 5 to replace the venerable gen 2 and as usual had problems with Contacts, again. I always seem to have problems with Contacts and new devices and I am not the only one. macOS, iOS & iCloud still far from perfect.

I have made a habit now of creating separate backups of Contacts & Calendars prior to any version updates. I also do a pdf backup of Contacts.